Speak & Write Your Way for Business Communication
This 2 day course equips participants with practical skills to speak and write confidently, clearly, and professionally in the workplace. Through interactive activities and real world scenarios, learners will master effective communication strategies for greater impact and success.
Description
Speak and Write Your Way for Business Communication
Module Overview
This course empowers participants to master both spoken and written communication for professional success. Through practical techniques, real-world scenarios, and confidence building strategies, learners will enhance their ability to express ideas clearly, persuasively, and professionally in any workplace setting.
Learning Objective
By the end of this course, participants will be able to:
-
Introduce the fundamentals of effective business communication
-
Strengthen confidence and clarity in professional speaking
-
Refine professional writing skills for accuracy and impact
-
Cultivate active listening and positive response strategies
-
Integrate speaking and writing skills for workplace effectiveness
Learning Outcomes
After completing this course, participants will be able to:
-
Demonstrate confidence in both formal and informal business speaking
-
Apply clear, concise, and professional writing techniques
-
Use active listening and questioning to enhance understanding
-
Employ persuasive and positive communication strategies
-
Integrate speaking and writing skills effectively in real workplace situations
Target Participants
This course is suitable for everyone at all levels and job roles
Course Outline
Module 1: Communicate to Succeed
Module 2: Speak with Confidence
Module 3: Improve Your Business Voice
Module 4: Listen and Respond
Module 5: Write It Right
Module 6: Choose Positive Over Negative Phrasing
Module 7: Writing Effective Emails and Letters
Download the course outline here
Click here to register