Critical Thinking & Problem Solving Skills for Work Performance

Solve Problems Effectively: Enhance Your Strategic Thinking and Decision-Making.

Description

Critical Thinking & Problem Solving Skills for Work Performance

This 2-day program empowers supervisors, executives, and managers to develop advanced critical and creative thinking skills for effective problem-solving. Learn to identify, analyze, and resolve workplace challenges systematically, leading to improved decision-making and productivity.

Program Highlights:

  • Foundation of Critical Thinking:
  1. Understand the thought and action process.
  2. Learn the importance of analytical, creative, and critical thinking in decision-making.
  3. Explore cognitive biases and structured problem-solving frameworks.
  • Problem Definition & Solution Generation:
  1. Master techniques for identifying and defining real problems.
  2. Develop creative idea generation and brainstorming skills.
  3. Learn to generate and evaluate alternative solutions.
  • Analytical Tools & Techniques:
  1. Apply critical thinking standards and decision-making models.
  2. Utilize tools like Root Cause Analysis (RCA), Fishbone Diagram, SCAMPER, and Mind Mapping.
  3. Learn the Kipling method.
  • Practical Application:
  1. Engage in experiential learning activities, group discussions, and practical exercises.
  2. Apply learned concepts to real-world scenarios.

Key Benefits:

  • Develop a deeper understanding of thinking and action processes.
  • Enhance problem-solving competencies and analytical thinking.
  • Improve critical and creative thinking modes.
  • Effectively identify, analyze, and solve workplace problems.
  • Apply structured problem-solving techniques for improved decision-making.
  • Increase workplace efficiency and productivity.

Programme Objective

  • Create depth knowledge in the thinking and action process.
  • Develop higher level of problem-solving competency.
  • Improve critical and creative thinking mode.
  • Inculcate diagnostic and analytical thinking approach.
  • Equip themselves with the skills and knowledge to effectively identify, analyze, and solve problems using structured problem-solving and analytical thinking techniques.
  • Apply the concepts, tools and techniques to real-world scenarios, leading to improved decision-making, increased efficiency, and improved quality of output and productivity.

Who Should Enroll?

This training is specially designed for Supervisors, Executives, Managers and Senior Managers who are involved in problem solving activities.

Course Outline

Download the program details here.

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