Speak & Write Your Way for Business Communication

This 2 day course equips participants with practical skills to speak and write confidently, clearly, and professionally in the workplace. Through interactive activities and real world scenarios, learners will master effective communication strategies for greater impact and success.

Description

Speak and Write Your Way for Business Communication

Module Overview

This course empowers participants to master both spoken and written communication for professional success. Through practical techniques, real-world scenarios, and confidence building strategies, learners will enhance their ability to express ideas clearly, persuasively, and professionally in any workplace setting.

Learning Objective

By the end of this course, participants will be able to:

Introduce the fundamentals of effective business communication
Strengthen confidence and clarity in professional speaking
Refine professional writing skills for accuracy and impact
Cultivate active listening and positive response strategies
Integrate speaking and writing skills for workplace effectiveness

Learning Outcomes

After completing this course, participants will be able to:

Demonstrate confidence in both formal and informal business speaking
Apply clear, concise, and professional writing techniques
Use active listening and questioning to enhance understanding
Employ persuasive and positive communication strategies
Integrate speaking and writing skills effectively in real workplace situations

Target Participants

This course is suitable for everyone at all levels and job roles

Course Outline

Module 1: Communicate to Succeed

Module 2: Speak with Confidence

Module 3: Improve Your Business Voice

Module 4: Listen and Respond

Module 5: Write It Right

Module 6: Choose Positive Over Negative Phrasing

Module 7: Writing Effective Emails and Letters